Workshop Frequently Asked Questions

Who should take these workshops?

These workshops are for any couple in a committed relationship who wants to invest in their relationship and make it even stronger. You don't need to be experiencing problems to benefit from the workshop—many couples join because they want to improve communication, learn healthy ways to manage conflict, and build skills that help their relationship thrive. 

This workshop may be a good fit if you are:

  • Committed dating relationships
  • Living together, engaged, or preparing for marriage 
  • Newly married or have been together for years 
  • Looking to improve communication and manage conflict more effectively 
  • Wanting to strengthen and enrich your relationship 

Our From Partners to Parents workshop is specifically designed for couples who are expecting or newly parenting a child under three, including families formed through adoption or fostering. 

Get in touch by contacting connectedcouples@familyservice.pe.ca or register for an upcoming workshop at this link: https://fspei.ca/upcoming-workshop-schedule/.

Who shouldn’t take these workshops?

While our workshops are beneficial for many couples, they are not the right fit for every situation.

These workshops are not appropriate for couples where there is:

  • Any form of abuse is present, including emotional, mental, financial, physical, or sexual abuse.
  • There is domestic violence in the relationship.
  • One or both partners are experiencing active and untreated substance use or behavioural addictions.
  • One or both partners are dealing with serious and untreated mental health concerns.
  • There are patterns of fear, control, or coercion in the relationship.
  • Only one partner plans to attend, as the workshops are designed for couples to participate together.

If you are experiencing any of these challenges, we encourage you to contact us. We can provide information about our therapeutic counselling services and other services in the community.

If you are unsure if this workshop is for you, we encourage you to contact the Program Coordinator to discuss. Couples can reach out directly for a confidential discussion at connectedcouples@familyservice.pe.ca. 

Where and when will these workshops take place?
Workshops are offered on an ongoing basis in-person at various island locations, as well as virtually. Please check our Upcoming Workshops page for the most up to date information.  

 

How much do the workshops cost?
Our workshops are offered using a pay what you can model ($0 - $400 per couple) to ensure there are no financial barriers to couples or families. You would self-determine and select the amount that best matches your circumstances during the registration process.
We also accept insurance (see below).  
Can we use insurance?

Some extended health benefit plans may reimburse all or a portion of the fees of therapeutic and psychoeducational workshops when facilitated by a registered therapist. Since coverage varies by insurer and individual plan, we recommend checking with your insurance provider. 

If you will require receipts to submit an insurance claim, please let us know. We can provide a receipt for the days attended with the name of the Counselling Therapist facilitating the workshop and their registration number. 

What does the workshop include?

Each workshop includes 12 hours of guided learning, skills-based exercises, all workshop materials, and a personalized and supportive environment for you and your partner. We also provide a Couples workbook and refreshments throughout the day, if participating in-person. 

 

Will we have to share personal issues with the group?

No, this workshop is psycho-educational in nature, not group therapy. Alongside guided learnings, you will work privately on exercises together throughout the day in a supportive environment, and sharing with the larger group is never required. 

Is this couples counselling?

No, the workshops are not counseling. Our workshops are psychoeducational, offering skills-based learning in a supportive environment. They are designed with guided learnings and time for you and your partner to connect, work on exercises privately together, and learn skills that you can immediately apply to your relationship. Our therapists recommend the workshops to many of their clients. 

 

Are we required to take couples counselling?

No, there is no requirement for couples to be in or have previously taken couples counselling. Family Service PEI offers sliding scale counselling should a couple or individual be interested in those services. 

 

Do we need a referral to register?

No, you can simply register for the program using the registration link on our Upcoming Workshops page. If you need support, please contact ConnectedCouples@familyservice.pe.ca.

 

How should I prepare for the workshops?

No preparation is necessary. Just bring yourself, your partner, and anything else you need to feel comfortable.  

 

What is your cancellation policy?

We understand that circumstances can change. We aim to be as flexible and as fair as possible while supporting the sustainability of our programming. Cancellations can impact our ability to offer scheduled workshops, our revenue, and our ability to offer these services on an ongoing basis. If you need to cancel or reschedule, please connect with us as soon as possible at connectedcouples@familyservice.pe.ca or by phone at (902) 892-2441 EXT 4.

To provide the best support possible, we have implemented the following cancellation policy for our workshops:

  • Cancellations within six or more business days from the registered workshop will receive a full refund or the ability to transfer to a future workshop date.
  • Cancellations within 3-5 business days from the registered workshop will receive a refund minus an administrative fee of $50 or a fee of $25 to transfer to a future workshop date.
  • Cancellations within 1-2 business days or no shows will forfeit the full workshop fee.

Refunds will be processed and received within 10 business days.

Exceptions: We recognize that emergencies and unexpected situations can arise. In circumstances, including illness or family emergencies, and where there is communication with us before the session start time, we may offer a transfer to a future session. This is offered on a case-by-case basis.

Note: Family Service PEI  reserves the right to cancel or reschedule a  workshop due to low registration or unforeseen circumstances. It is our policy to notify registered participants of any cancellations as early as possible. Workshops cancelled by Family Service PEI will be rescheduled, issued a credit for a future workshop or refunded.

What happens if we can’t attend the full program?

Please connect with us to discuss at connectedcouples@familyservice.pe.ca. 

Who are the facilitators?

Coming soon.

How can I contact the organizer?

Please contact us at connectedcouples@familyservice.pe.ca or call 902-892-2441 ext 4.