We recognize that our successes can only happen with the assistance of our most valued resources, our employees.

We are committed to hiring, retaining and recognizing the commitment and dedication of qualified staff and the expertise and motivation they bring to the organization. In our pursuit of quality service we have selected a diverse team that can best meet our client’s needs.


Nora McCarthy-Joyce - Executive Director

Nora McCarthy-Joyce works full time with Family Service PEI as Executive Director, playing a lead role in the advancement of providing Island families with services to enhance their daily lives. She holds a BA from the University of Prince Edward Island in Psychology, and a BEd specializing in Indigenous and International Education. Her masters courses in Applied Health Services Research coupled with over 15 years experience working for families in schools, community organizations, universities and government advisory groups have fueled her passion towards helping others become their “best selves”. Nora resides on the North Shore of PEI with her husband Adam, their two boys and greyhound. Nora is committed to working towards providing exceptional services to Island families.

Sarena Parkman - Account Technician/Office Manager

Sarena’s bright smile and positive attitude greet all who come into contact with Family Service PEI. Sarena can be counted on to make people feel welcome and at ease when they come into the office and is willing to ensure people get answers to their questions when they call in looking for help.

She brings to her role more than twenty years of experience as an accounting technician as well as keeping daily operations of an office running smoothly. She has gained her experience from working in areas in the accounting, banking and the Income Tax field. Sarena received her diploma by completing her education at Holland College. She also brings strong management, interpersonal skills and computer background to her job at Family Service PEI.

Sarena enjoys many outdoor activities, walking, sports and music.

Suzanne St. Amour - MSc Counsellor/Therapist, Charlottetown Office

Suzanne works with individuals, couples, families, and children over the age of 6 years. She has helped people cope with a variety of issues and concerns including, but not limited to, depression, anxiety, stress, trauma, grief, victimization, family conflict, parenting, and coping with overwhelming life circumstance.

Suzanne joined the team at Family Service PEI in 2008. She holds a BA in Sociology and Anthropology and a M.Sc. specializing in therapy. Both degrees are from the University of Guelph. Since graduation in 2001, Suzanne has practiced in Ontario and PEI.

Suzanne is a clinical member of the American Association of Marriage and Family Therapy (AAMFT) and is a Canadian Certified Counsellor through the Canadian Counselling and Psychotherapy Association.

Linda Peters - Credit Counsellor, Charlottetown and Summerside Office

Linda has joined our team as a Credit Counsellor and brings with her 40 years experience in the public service. The last 15 years she managed various consumer protection legislation and served as Credit Counsellor responsible for the administration of the Orderly Payment of Debt Program, which is a debt repayment program pursuant to Section 10 of the Bankruptcy and Insolvency Act. In that position, she met with debtors and worked with creditors, credit reporting agencies, government agencies and the legal community to resolve her clients’ financial situations.

Linda is passionate about helping others and brings a positive approach to credit planning. She is committed to the financial concerns of our clients, using her skills to fill the needs of both clients and their creditors.

Linda completed her education at Holland College and through continuous study, received her Management Development Certification as well as other business administration courses at UPEI. She also obtained Labour Relations Training at HRA and completed the Insolvency Counsellor’s Course through the Canadian Association of Insolvency and Restructuring Professionals (CAIRP). Linda continues to look for training that would continue to advance her skills in the credit counselling environment.

Linda is an Islander and lives in Charlottetown. She has served as a volunteer with many sports organizations, the Cancer Society and Heart and Stroke, but she also enjoys spending time with her four grandchildren.

Alex Walsh - Outreach Education Specialist/Program Manager

Alex started with our agency as a student in January 2015. She has since graduated with a Bachelor of Social Work through distance education from the University of Victoria, BC. She comes to our agency with many years of experience in childcare and working with families. She believes each individual has unique strengths, abilities and challenges. Her outgoing personality and passion for families has made her a great asset to our team.

Alex is responsible for preventative work within the community increasing financial literacy levels through outreach presentations and through our social media tools. She is actively looking for individuals and communities across the island to host information events about how financial literacy presentations can support islanders at any age.